Last updated: 25 May 2026

Privacy Policy

Scratch Wood Honey is a small family-run honey and beekeeping business near Banstead, Surrey. This policy explains what information we may collect when you use this website or contact us.

Who we are

This website is operated by Scratch Wood Honey. You can contact us by email at inbox@scratchwoodhoney.co.uk or by phone on 07799 535576.

Information we collect

We do not run online accounts, checkout, analytics tracking or contact forms on this website.

If you contact us by phone or email, we may receive your name, contact details and message.
Our hosting provider may process basic technical logs, such as IP address, browser type and pages requested, to keep the website secure and reliable.
If you accept our cookie message or choose a light/dark theme, your browser stores those preferences so the site can remember them.

How we use information

We use information only to:

reply to enquiries and manage local honey orders or collection arrangements;
keep simple business records where needed;
maintain the security and performance of the website.

Cookies and browser storage

We do not use analytics or marketing cookies, and we do not set tracking cookies. The website uses browser storage only to remember whether you have accepted the cookie notice and which light or dark theme you selected. You can clear this at any time in your browser settings.

Third-party services

The website may link to services such as Google Maps, and Instagram. If you follow those links, their own privacy policies apply. This website also loads fonts from Google Fonts to display the site design consistently.

Sharing and retention

We do not sell personal information. We only share information when needed with service providers such as email or website hosting, or if required by law. We keep enquiry information only for as long as needed to respond, manage our records and meet any legal obligations.

Your rights

You can ask us to access, correct or delete personal information we hold about you, subject to any legal record-keeping requirements. To make a request, please email inbox@scratchwoodhoney.co.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.